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Order Status and Tracking


Order Confirmation

An order summary is provided at the conclusion of the checkout process and an email confirmation is sent to the email address you provided. The email confirmation includes an order confirmation number.  Click on the order confirmation number for order details.

Order Tracking

You can check the status of your order by:

  • Phone  call MED-PASS customer service at 800-438-8884, M-F, 8AM – 6:30PM, EST.
  • Email – include the reason for your message (“order tracking”) and your order confirmation number – click here.

If you have any questions or need assistance, contact us via e-mail or call MED-PASS customer service at 800-438-8884 during normal business hours (M-F, 8AM-5:30PM, EST).