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MED-PASS:  Designing Solutions for Senior Care

In order to best serve our customers, all orders placed after 1PM EST will ship the next business day.

Policy and Procedure Manuals

Heaton Resources Policy and Procedure Manuals are written and designed specifically for Long Term Care to offer facilities a foundation for achieving operational and clinical continuity as well as regulatory compliance.

The manuals are organized by operational areas within the care facility. Click on a category title to see individual manuals in that operational area.

If you are unable to find a product by category, we suggest you try the Search field above or contact MED-PASS customer service at 800-438-8884.

Note: The Operational Policy and Procedure Manual for Long-Term Care (OPPM - item # H50080) is the core manual from which many of the other manuals were developed.

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